TLDR Tech / DevOps
The Human Infrastructure: How Netflix Built the Operations Layer Behind Live at Scale
Netflix scaled its live streaming operations from a single show per month in 2023 to over 400 events in 2026, including streaming 70 live events in March alone and reaching 17.9 million concurrent viewers for a World Baseball Classic game in Japan. The company built a complete operational infrastructure from scratch, evolving from engineers monitoring laptops in conference rooms to establishing dedicated Broadcast Operations Centers and a Live Command Center that processes up to 38 million events per second, while developing specialized roles like Transmission Operations Center operators and Live Technical Launch Managers to handle multiple simultaneous streams.
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