TLDR Tech / Fintech
The challenge of turning banks into fintech leaders
Once seen as challengers, fintechs have reshaped customer expectations in financial services. Faster onboarding, transparent pricing, and real-time payments are no longer differentiators, they're the baseline. As a result, many customers, particularly SMEs, are increasingly questioning what they get from traditional banking relationships. In response, many incumbent banks are now looking to transform and reposition themselves into fintech players by modernising their technology and digital offerings while also cutting costs.
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