TLDR Tech / Product
The Agent Integration Tax Just Became the Biggest Market in Enterprise AI
Salesforce now estimates that copying context across Slack, Salesforce, Workspace, and ServiceNow costs the average employee two hours of productivity a day. Google Cloud says 75% of its customers use its AI products and 330 of them processed more than a trillion tokens last year. ServiceNow runs 95 billion workflows annually and is moving agents into a governed registry with audit trails. Coordination across systems, not model intelligence, is what's getting in the way.
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