TLDR Tech / IT
Salesforce's Agentforce isn't winning over clients, KeyBanc analysts claim
KeyBanc analysts say Salesforce customers are struggling to see value from Agentforce because their data is not ready for meaningful AI work and the product remains immature. Salesforce disputes the assessment, calling Agentforce its fastest-growing product, but analysts expect adoption and consumption-based revenue to take longer than the market anticipates.
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