TLDR Tech / Marketing
Outcome-Based Positioning
SaaS pricing is shifting from selling tools to selling completed work. Constant Contact shows an iterative path by rewriting plan copy around actions such as “do it yourself”, “do it with us”, and “done for you”. Lindy takes a radical path by adding a fake Human Assistant plan that compares its AI Work Assistant to human labor. This approach makes the value of outcomes more obvious and may spread across agentic AI products.
Read the full story