TLDR Tech / Founders
If You Are at Scale, You Now Have 2 Full-Time Jobs
Founders now have two roles: keep the installed base genuinely happy while simultaneously building the best agent in their category, managing internal resistance, and not letting customers trap them in their past. CEO resignations are up significantly at the moment as a lot of founders and CEOs have decided this two-job reality is not something they want to do. The rule in B2B has always been to grow or die. Right now, there is less margin for error than ever before.
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