TLDR Tech / Marketing
How to refresh your ICP with Claude Cowork
Claude Cowork was used to refresh Docebo's ICP by combining multiple data sources. SFDC reports, win-loss notes, and interview transcripts were collected. The Glean MCP generated account briefs for the top 25 customers. Each brief included CRM notes, emails, call recordings, and customer descriptions. All inputs were fed into the ICP skill at once. It produced two complete ICPs with attributes, deal triggers, qualification criteria, competitive insights, and an activation guide.
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