How to Choose Digital Experience Monitoring Tools

2026-08-14

Digital experience monitoring measures user-facing performance through RUM, synthetic monitoring, session replay, and endpoint monitoring, complementing APM by connecting frontend issues with backend telemetry. The guide emphasizes unified observability, privacy controls, integration, and total cost when evaluating DEM platforms such as New Relic, Datadog, Dynatrace, ThousandEyes, and Catchpoint.