TLDR Tech / Founders
Enterprise SaaS Truisms, Revisited
Nine things enterprise SaaS sellers used to take for granted, stress-tested against what AI actually changed. The throughline is speed. Employees who used to file engineering tickets now build entire workflows with prompts in an afternoon, which means shadow IT has evolved into shadow development. That same acceleration hit buyer expectations. ROI timelines compressed from years to weeks, and the definition of extensibility shifted from "do you have an API?" to "can an agent reach you?" If your platform doesn't have an MCP connector today, buyers notice faster than they ever noticed a missing integration.
Read the full story