Automating root cause analysis at scale: Multi-signal correlation for cloud native incident response

2026-08-26

Atlassian developed an automated root cause analysis system to reduce the time engineers spend diagnosing production incidents across its numerous microservices. The system correlates anomaly signals from metrics, traces, and logs, aligns them chronologically, and traverses a service dependency graph from OpenTelemetry data to generate ranked hypotheses for fault origins.