TLDR Tech / Founders
AI products generate more signal than teams know how to use
Natural language is a far more useful form of input than the indirect signals the industry had to live with over the past 20 years. It allows companies to read exactly what users want to accomplish and whether or not they're satisfied. Natural language inputs, paired with other signals, can help companies see the relationship between the performance of agents and revenue. Agent observability is not only an engineering concern - CEOs, product leaders, and customer-facing teams should be reading this data too.
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