TLDR Tech / IT
7 reasons IT managers fail to exceed your expectations
Promoting a strong technologist does not automatically prepare them to manage people, business relationships, or competing operational priorities. This piece examines unclear expectations, insufficient leadership development, and the tendency to reward technical output without developing management skills. It is a useful operating-model check for CIOs overseeing support, infrastructure, SaaS, and business systems: define what managers own, coach them on business outcomes, and provide advancement paths for specialists who should remain individual contributors.
Read the full story