TLDR Tech / Design
39 principles for designing human-AI interaction
Designing AI products requires rethinking traditional UI principles because AI is probabilistic rather than deterministic, making user trust, transparency, control, and recoverability as important as model capability. The framework presents 39 design principles covering areas such as setting clear expectations, showing evidence instead of confidence scores, keeping users in control, making AI outputs editable and verifiable, designing for graceful failure, and limiting autonomy based on risk. The overarching goal is to help users rely on AI appropriately by treating it as a collaborative tool whose decisions are understandable, inspectable, and always subject to human oversight.
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